How Does SmartThings Tracker Work?

Samsung SmartThings Tracker
The Samsung SmartThings Tracker can be used to monitor all the members of your family. The following features are made possible with this tracker:
  • Location requests
  • Live tracking
  • Periodic reports
  • Geofencing
Now, these steps will help you understand how exactly the tracker works:
  • First, you will be powering on the SmartThings Tracker device.
  • Next, you will be downloading the SmartThings app onto your mobile device.
  • In this app, you’ll be choosing the Add device option.
  • In this app, you’ll be choosing the Add device option.
  • Now, you will have to wait for your mobile device to recognize the tracker.
  • Once it is recognized, you have to follow the instructions to activate the cellular service.
  • Next, you will find an expiration date for the free year of service (the first year is free).
  • Now, you will be setting up the notification zones. Once they are set up, you will start receiving notifications when your kids, pets, bikes, cars, or other such valuables leave a set area (zone).
  • Keep in mind that you can set up only two zones.
  • Now, you have understood how the Samsung SmartThings Tracker works.

Samsung SmartThings Tracker App

For Iphone

In case you are an Apple iOS device user, you can download the Samsung SmartThings app from the App Store.

Follow these steps to do the same:

  • On the Home screen of your iOS device, tap on the App Store icon.
  • To browse the App Store, you have to tap on Apps near the bottom.
  • Now, scroll and tap on the desired category.
  • Tap the SmartThings app.
  • You have to tap the GET button.
  • Next, tap on the INSTALL button.
  • In case there is a charge for the app, tap on the price. Next, tap the BUY button.
  • If you find a prompt, you need to sign into the App Store to finish the installation.
  • You have now obtained the Samsung SmartThings app for your iOS device.

For Android

In case you are an Android device user, you can download the Samsung SmartThings app from the Google Play Store.

Follow these steps to do the same:

  • On the Home screen of the Android device, tap on the Apps icon.
  • Now, you have to go to the Play Store.
  • From the top, choose the desired category.
  • Next, select a sub-category.
  • Choose the SmartThings app and then tap the Install button.
  • In case there is a charge for the app, tap on the price.
  • It is now time to review the app permissions.
  • Finally, tap the Accept button.
  • You have now obtained the Samsung SmartThings app for your Android device.

Samsung SmartThings Gps Tracker Manual

The Samsung SmartThings GPS Tracker manual contains information about the tracker functions, the various features of the tracker, and some solutions to the common problems. You can download this manual by carrying out the following instructions:

  • On your device, navigate to the official site of the Samsung SmartThings GPS Tracker.
  • Go to the tabs at the top and then click on Support.
  • From the left, select the Manuals and Software option.
  • On the Downloads page that appears next, choose the desired product type.
  • Complete the rest of the on-screen instructions to finish downloading the Samsung SmartThings GPS Tracker manual.
Samsung SmartThings Tracker

Samsung SmartThings Tracker Setup

If you are an individual who often forgets where you have parked your car or worry too much about an elderly relative, the Samsung SmartThings Tracker is the ideal choice for you. If you set up this tracker, you will never have to bother about your kids, pets, or other priceless items. Using your phone, you can easily track their exact locations.

Follow these simple steps to set up your tracker:

  • First, you have to connect the tracker to a SmartThings app. The list of compatible hubs are listed here:
    • SmartThings V2 hubs
    • SmartThings V3 hubs
    • SmartThings Wi-Fi hubs
    • The ADT smart security panel
    • Connect Home hubs

    Now, you need to connect your tracker to your SmartThings account. Follow these instructions to do the same:

  • On your device, navigate to the SmartThings app.
  • Open the app. Next, tap on Add.
  • Now, you have to tap on the Device option and continue with the procedure to set up the Samsung SmartThings Tracker.
  • You need to tap on the Tracker option below the By device type tab.
  • Next, tap on the Samsung option.
  • Tap on Start and then select a location and room. Tap the Next button.
  • You need to press and hold the Power button on the tracker. This step will turn on the tracker. Now, wait patiently for the lights to flash red-green-blue. Once the light turns blue, press the Power button once again.
  • Finally, tap the Done button.
  • When the tracker is connected to the SmartThings account, you can create a custom automation by utilizing the Samsung SmartThings Tracker and set locations.

How To Use Samsung SmartThings Tracker

If you use the Samsung SmartThings Tracker, you won’t have to bother if your teenager reached his/her friend’s house safely. In case a loved one has this tracker with them, you will be able to request their location at any time of the day with the On-Demand feature.

  • On your device, navigate to the SmartThings app.
  • Open the app and then tap the Menu icon (the one with three horizontal lines).
  • Now, tap on All devices. Next, tap your SmartThings Tracker.
  • In the bottom-right corner, you can see the Request icon. Tap on it.
  • You will now be sent the coordinates. Otherwise, your loved one could press the Power button on the tracker two times so that they can send their real-time location to you.
  • This is how you make use of the Samsung SmartThings Tracker.

Samsung SmartThings Tracker Manage Zones

Using the Samsung SmartThings Tracker, you can conveniently manage your zones. To do that, execute the following instructions:

  • On your device, open the SmartThings app.
  • Tap the Menu icon.
  • Now, tap on All devices. Next, tap your SmartThings Tracker.
  • Tap on More options followed by Settings.
  • Next, you need to tap on the Manage Zones option.
  • In the Manage Zones section, you can easily add, delete, or edit a zone’s details. You can achieve this task by tapping on the ADD, DELETE, or EDIT buttons.
  • You have seen how to manage zones on the Samsung SmartThings Tracker app.

How To Add SmartThings Tracker Geofence Zones

You can utilize the Samsung SmartThings Tracker’s Geofence feature to send a notification to your phone whenever your kid enters (or leaves) a specified area or zone.

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  • On your device, open the SmartThings app.
  • Tap the Menu icon.
  • Now, tap on All devices. Next, tap your SmartThings Tracker.
  • Tap on More options followed by Settings.
  • Next, you need to tap on the Manage Zones option.
  • You have to tap on the ADD button and drag the circle to the desired location.

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  • You can even utilize the Search bar to find a particular place.
  • Tap on the Enter zone name option. Now, you have to name the zone.
  • Now, tap on the Enter/leave notifications option. Next, select the desired option.
  • Finally, tap on the Save button. The location will now be set as a “safe” zone.
  • Remember that you can set just two zones for every tracker.
  • You have successfully used the Samsung SmartThings Tracker’s Geofence feature.
Samsung SmartThings Tracker

How To Delete SmartThings Tracker Geofence Zone

You can conveniently delete a Geofence zone by following these simple steps:

  • Navigate to the Manage Zones section of the SmartThings app (on your mobile device).
  • Tap on the Delete button for a particular zone.

Samsung SmartThings Tracker Software Update

You can easily update the Samsung SmartThings Tracker to the latest software. You can achieve this task through the SmartThings app on your connected mobile device. Now, execute these instructions to do the same:

  • On the mobile device you are using, launch the SmartThings app.
  • Tap on the Devices option.
  • From the list of registered devices, choose your Samsung SmartThings Tracker.
  • Next, tap on the Settings option.
  • Tap the Software update option.
  • You can see that the indicator light flashes blue and the software update commences.
  • Once the update is over, the indicator light turns off.
  • Your tracker will now reconnect to its previously-connected mobile device.
  • You have now successfully finished the Samsung SmartThings Tracker software update.

How To Activate SmartThings Tracker Power Saving Mode

The battery in the Samsung SmartThings Tracker contains a built-in Power saving mode. You can activate this mode and once it is activated, you will be able to adjust its settings easily and save the tracker’s battery.

  • On your device, open the SmartThings app.
  • Tap the Menu icon.
  • Now, tap on All devices. Next, tap your SmartThings Tracker.
  • Tap on More options followed by Settings. Next, focus on the Power saving mode option. If the switch next to it is turned off, tap on it to activate it.
  • Now, you have to tap on the Save button.
  • When you activate the Power saving mode, the tracker will pause all location updates. It will not be sensing any motion. (It will pause the location updates even if it is not used for 30 minutes approximately).
  • Keep in mind that if the Samsung SmartThings tracker’s battery is low, it cannot enter the Power saving mode.

Samsung SmartThings GPS Tracker Troubleshooting

While you are using the Samsung SmartThings tracker, you might encounter certain issues. You can fix such problems easily using specific instructions. The following sections explain a few of the most common issues and the methods to troubleshoot them.

SmartThings Tracker Reset

If you wish to reset the Tracker, you have to remove it from SmartThings. This action will activate the reset process automatically. Now, follow these steps to do the same:

  • On your device, navigate to the SmartThings app.
  • Open the app and then tap the Menu icon (the one with three horizontal lines).
  • Now, tap on All devices. Next, you need to tap on More Options.
  • Tap on the Edit button.
  • You have to tap on the Samsung SmartThings Tracker so that you can remove it. Tap on the Delete device option.
  • Finally, tap on the Delete button.
  • You have now successfully reset the Samsung SmartThings Tracker.

SmartThings Tracker Flashing Blue

When you want to check the status of your tracker, you just have to press the Power button once. Now, the LED color will change according to its status. The colors can be blue, red, or green.

If the color is blue, it indicates that the Samsung SmartThings Tracker is on and functioning. But in case the tracker flashes (blinks) in blue continuously, it means that it is in the Pairing mode.

SmartThings Tracker Waiting For Registration

The SmartThings Tracker makes use of GPS and LTE technology. So, you will require a wireless service plan to work with your phone. When you purchase a tracker, the first year is free. While trying to connect the tracker with the SmartThings app, there will be times when you face problems with your network connection.

When there is a problem, the registration time might take longer than expected. So, we can conclude that the registration time varies depending on your tracker’s network connection.

On the tracker card in the SmartThings app, you might come across the following message:

Waiting For Registration

If you find this message, you have to move to some area where the wireless service coverage is stronger. If you are indoors, try moving outside where the coverage will be better.

SmartThings Tracker Disconnected

You can view the Samsung SmartThings Tracker’s status easily. Follow these steps to do the same:

  • On your device, open the SmartThings app.
  • Tap the Menu icon. Now, tap on All devices.
  • You have to swipe down and locate the SmartThings Tracker card.
  • On the card, you might see 3 different statuses. If your card shows the “Disconnected” status, it indicates that the tracker has been disconnected from your network. The most common reason behind the “Disconnected” status is that there is no power. Another reason might be that the device is turned off.

Frequently Asked Questions

With the Samsung SmartThings Tracker’s durable battery life, it must last for about a week. However, if you think that you have to charge it, you can use the charger that comes with the tracker box.

Now, follow these steps to see the battery status.

  • Launch the SmartThings app.
  • From the Home screen of the app, choose your tracker.
  • At the bottom-left corner, you can view the tracker’s battery status.

The Samsung SmartThings Tracker works only with iPhones, Android phones, and tablets. It cannot work on Samsung Chromebooks.

The tracker is also compatible with the other Samsung SmartThings devices. Therefore, you can use it in conjunction with other smart home products, including thermostats, lights, and security cameras.

  • Once you have chosen the All devices option in your Samsung SmartThings app, tap on More Options.
  • Next, you need to tap on the Edit button.
  • Tap on your tracker and then tap on the Delete device option.
  • Now, tap on the Delete button.
  • The tracker will be deleted from the SmartThings app.

Carry out the following instructions to deactivate your Samsung SmartThings Tracker:

  • Launch the Samsung SmartThings app and then choose your tracker from the Home screen.
  • Tap the Menu icon followed by the Settings option.
  • Now, you need to tap on the Manage mobile service option. You will find that the app leads to a new window to the ThingSpace Portal.
  • So, provide your ThingSpace account User ID and password.
  • Tap the Sign in button.
  • On the Account Summary screen, scroll down until you see the highlighted device name. Tap on it.
  • From the drop-down menu for the Actions menu, tap the Deactivate option.
  • Now, you need to tap on the Confirm button.
  • Once you are sure that the request is successful, you can tap the OK button.
  • You have now successfully deactivated the Samsung SmartThings Tracker.